Case Study I: Government Jobs

 

Business Challenge - Document Management company needed indexing labor to support the Service Bureau Desk and process 12 million documents.  Cost was critical to stay competitive as well as the ability to scale up rapidly, enabling the Company to bid on this high volume government contract.

 

Solution – BizPro mobilized a team of data encoders to support the clients’ data entry requirements. BizPro ramped up within a 2 weekperiod to handle the required volume, delivering 99.9% accuracy on double key data entry standards.

 

Benefits Delivered – BizPro came in at 1/3 of market price, allowing our Client to be very aggressive in bidding for this large project. Client enjoyed the full support of a back office team that provided daily production updates and took care of managing the pool of 120 Indexers and Quality Specialists.

 

Our value is enabling small companies to bid on projects that require high volume data entry and quality assurance,because partnering with us strategically puts them in the same caliber as the bigger corporations.

 

Case Study II: Major Insurance Company

 

Business Challenge - Property and casualty insurance company needed to migrate data to a newly purchased document management tool. In addition, Company desired to digitize over 500,000 client files to facilitate data retrieval and improve customer response time.

 

Solution – BizPro transcribed 60,000 documents that allowed our Customer to import data to its new tool.  To support the Customer in its move to convert paper to electronic data, BizPro participated n the backfile conversion of 500,000 files. Working with a local Service Bureau that handled the document preparation and scanning tasks, BizPro indexed 500,000 active client files. BizPro continues to support the Client with its Day Forward indexing needs.

 

Benefits Delivered – BizPro provided the vehicle to integrate old customer files to a new system that was well within the client’s budget and timeline.

The document management conversion has paved the way for improved customer service, ability to better analyze customer profile, and provided

the company with an invaluable disaster recovery plan.

 

Delivering solutions within customer budget, timeline,and specification strengthens customer relationship that often lead to long-term partnerships.

 

Case Study III: Start-Up Business

 

Challenge - Start-up legal company needed to build “expert witness” database within a one week period.

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Solution— BizPro mined several online sites to build customer database.

 

Benefits Delivered—BizPro provided targeted list of “expert witness” within a short window allowing customer to leverage this information and increase their market share.